Denise Gerrard was a participant in our nine-month ‘Group Mastery’ training program. This program focused on developing and using non-verbal communication skills and understanding group dynamics. I was so impressed with Denise’s abilities I asked her if I could write this letter of recommendation.
After 22 years working inside the ninth largest bank in the world, Denise has a firm understanding of the inner workings of both organizations and teams. She knows that a company is empowered by empowering their employees. She is passionate about bringing out the best in teams by releasing individuals’ potential. She is a “people” person who wisely knows when a team and individuals are ready to move to the next level. This insight allows her to know where her coaching and facilitating skills are best spent.
Denise’s observational skills are outstanding. She is adept at discerning when a team is dysfunctional and what style of leadership is required to being the team together; she can identify the roles that each team member plays and if the team is missing key functions, how to foster the required roles.
In addition, Denise is sensitive to the irritations that can occur between team members and how to handle them appropriately. She can create team cultures that respect individual working styles whilst being bottom-line oriented.
Denise is well suited to guide organisational change, working with management teams and individual project managers. She is skilled in, and committed to, bringing out the best in people.
Michael Grinder
Michael Grinder & Associates, Inc.
About Michael Grinder: Michael Grinder is the pioneer in teaching others how to perceive non verbal communication in a group setting. He was personally trained by two well-known experts in the field of communication: Carl Rogers, the wellspring of rapport and relationships, and Michael's brother Dr. John Grinder, co-founder of Neuro Linguistic Programming. See Michael Grinder's work http://www.michaelgrinder.com/aff.php?Imp=2568151"
"Denise is a resourceful, dynamic and tenacious change manager - a real go-getter. With substantial previous experience of project management, Denise joined the team to develop her soft change skills and became a highly skilled and effective practitioner. Together we delivered amazing results for the business unit in both the way that the change portfolio was managed and also the whole way that the organization engaged with its employees around change. She will be an asset to any change team that she joins."
Andy Croft, Head of Business Transformation
"Denise was an inspiration to me, and coached me in the early days to deliver a number of successful projects. Denise's positive and challenging approach ensured I was always highly motivated and empowered. Latterly, working alongside Denise her innovation and insight have been refreshing."
Adam Belson, Senior Product Manager
"Denise is a fantastic person who is resourceful, tenacious and extremely capable. A very experienced business change manager, Denise drives results and improves performance 'with' people, as opposed 'to' people. She is a pleasure to work alongside and her experience and passionate approach to life allow her to ensure that individuals and companies alike achieve their true potential. Denise thrives on making things happen and if you are looking for somebody to help you get to where you want, or need, to be or you just want somebody to help you define where you could get to, I would recommend that you talk to this lady. Denise will help you achieve a successful outcome."
Richard Waller, Senior Change Manager
 Hello, my name is Denise Gerrard and I am professional change manager, coach and trainer with over twenty years experience implementing customer, colleague and company led initiatives, from the design stage through to live implementation. My passion and skill set is about getting the best from individuals and teams to deliver the financial benefits through communication, cooperation and collaboration.
Call me if you want to discover how to 'unlock those blockers' to success.
Denise Gerrard, Change Consultant, Coach and Trainer
Helping people and organisations deliver their strategic objectives, bring about positive outcomes and achieve great things.
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