Exploit my wealth of experience, passion and expertise to assist you in clearly understanding the issues, direction and output required in your organisation to improve results and set the standard and best practice for future years to come.

I have proven specialist experience in delivering year on year % uplift in employee satisfaction results for a blue chip financial institution. My role included: interpreting, identifying, prioritizing, planning and implementing improvements to assist HR, Heads of department, Team leaders and staff, achieving one of the highest improvement results in group - world-wide for two consecutive years.

CaseStudy: Employee engagement/satisfaction – a systemic approach was used in order that learning could be captured and leveraged via a deployed network of change agents in local business teams. Ratings improved by 12% year on year, variation in results reduced by a 1/3 and 2005 Group targets were beaten by such a margin that 2006, 2007and, most of 2008 targets were achieved too.

What, where, when and how? Post receipt of your survey results you will most probably want to jump in straight away and start action planning. But where do you start?  This is where I come in, I can help your company to successfully prioritize and drive results by identifying the most suitable course of action and moreover the right interventions to improve business results.

Benefits for your organisation
• Teams work smarter and work together
• Clear  solid and sustainable joined up plans
• Less duplication of effort
• Create  consistent and joined up communication plans

Who will benefit?  Those people who have complete or partial responsibility for improving satisfaction results. It is a hand’s on practical learning experience that utilises participant’s data as a vehicle for training deployed through a result based ‘learn by doing’ approach.