People consciously and unconsciously signal their attitudes, desires and innermost feelings with their actions often more powerfully than their words and this tends to help or hinder the verbal message. If what we say is not in sync with our body language then we are probably sending out mixed messages that lack credibility, cause confusion and mistrust.
As George Bernard Shaw said:
"The greatest problem with communication is the illusion that it has been accomplished. Just because a message has been sent, it doesn't mean that it has been received. The output measure for the communications process should be shared understanding among employees“.
The Essential Basic’s
If you know how to read the signals, know when to change tack and look and sound credible then people are more likely to do business with you. The key is when to use these qualities.
- Understanding and learning about non-verbal communication will give you that undeniable edge.
- Learn how to pick up signals that you otherwise might miss.
- Fine tune and adjust your non-verbal behaviours to become more credible and influential.
- Discover why men come across as more credible than women and women comes across as more approachable - know and learn the difference.
Personally trained by Michael Grinder: Group Dynamics and Advanced Non-Verbal Communication Skills - aka the ROOF model. Michael's brother John Grinder, is one of the co-founders of Neuro Linguistics Programming (NLP).
Workshops available by request:
How you think, choose, decide about any situation determines how you FEEL, and your FEELINGS determine...