Follow this path...Leadership Essentials
Walking your talk:
How do you create a professional environment that encourages people to go beyond their best? Top level managers and supervisors in business organisations are realising the importance of developing trust relationships with their team members.
"Great leadership is about gaining trust and winning hearts and minds, when trust is broken leaders will fall-back to position, (perceived power), but the true power is where the real power is: take away the position, and the power will soon evaporate.
About Michael Grinder
Author and world renowned expert in the science of non-verbal communication, non-verbal leadership, group dynamics, advanced relationship building & presentation skills.
Michael Grinder is the pioneer in teaching others how to perceive non-verbal communication in a group setting. He was personally trained by two well-known experts in the field of communication: Carl Rogers, the wellspring of rapport and relationships, and Michael's brother Dr. John Grinder, co-founder of Neuro Linguistic
Should you prefer to attend training with the master himself, then details can be found on Michael's site:
Research shows that non-verbal signals carry five times as much impact as the verbal channel.
Within organisations, having clear outcomes and shared goals is vital to ensure everyone is moving in the same direction, If you want to take others on the journey with you.
In group communications, we are conditioned to believe that the words we speak and hear are the crucial parts of the interaction, yet it is the non-verbal elements of group communications where the real dynamics are happening.
As George Bernard Shaw said:
"The greatest problem with communication is the illusion that it has been accomplished. Just because a message has been sent, it doesn't mean that it has been received. The output measure for the communications process should be shared understanding among employees.
When projects run into problems, it is usually because of people-related issues, not technical difficulties. Its not just about what you say, its how you say it that counts. If what you are saying is not in sync with your non-verbal signals and behaviours then you are probably sending out mixed messages, which may cause confusion and mistrust.
- Non-verbal intelligence is the ability to recognise, label, and predict and (respond) to patterns of communication.
- Learn what to look out for and how to deal with resistance to change.
- Discover unconscious patterning that governs communication and behaviours. Where you look, your body posture, your tone of voice and how you breathe.
- Now ... lets talk about how to become a more credible and approachable communicator ...Coaching & Mentoring
"Denise’s observational skills are outstanding. She is adept at discerning when a team is dysfunctional and what style of leadership is required to being the team together; she can identify the roles that each team member plays and if the team is missing key functions, how to foster the required roles. In addition, Denise is sensitive to the irritations that can occur between team members and how to handle them appropriately. She can create team cultures that respect individual working styles whilst being bottom-line oriented, she is skilled in, and committed to, bringing out the best in people.” Michael Grinder