Follow this path...Leadership Essentials

Walking your talk:

How do you create a professional environment that encourages people to go beyond their best? Top level managers and supervisors in business organisations are realising the importance of developing trust relationships with their team members.

"Great leadership is about gaining trust and winning hearts and minds, when trust is broken leaders will fall-back to position, (perceived power), but the true power is where the real power is: take away the position, and the power will soon evaporate.

How you come across: 
Non Verbal behaviors make up 90% of all communication, and our non-verbal communications tend to either help or hinder our verbal message. To understand, recognise and label and respond effectively is one of the most important life skills that we can develop. What you see and hear in any situation does not necessarily reflect the real attitudes people may actually have. 
"I found Michael Grinders training course exceptional and very insightful to read what's really going on in a group. Of special importance, is the non-verbal signals and way in which voice patterns correlate with position and power."
What you say and how you say it:
According to Michael, a charismatic person is someone who knows how to combine the ‘CAT’ (credible, authoritative) and ‘DOG’ (approachable and friendly) aspect of their personality so they are hard on issues, soft on people.
The more the leaders have credible voice patterns, the more the group is issue-oriented, values accountability, and demands high productivity - a cat culture. Conversely, the more the leaders have approachable voice patterns, the more the group is people-oriented, values acceptability, and seeks high morale - a dog culture. 
The key to a more impacful performance is to know how and to use these qualities, and have access to both. 
There are certain indicators which reveal how unformed or formed the group is:and can be identified by observing the group doing the following...Coaching & Mentoring available to learn more.

About Michael Grinder

image of Michael Grinder leaning on books he has authoredAuthor and world renowned expert in the science of non-verbal communication, non-verbal leadership, group dynamics, advanced relationship building & presentation skills.

Michael Grinder is the pioneer in teaching others how to perceive non-verbal communication in a group setting. He was personally trained by two well-known experts in the field of communication: Carl Rogers, the wellspring of rapport and relationships, and Michael's brother Dr. John Grinder, co-founder of Neuro Linguistic 

Should you prefer to attend training with the master himself, then details can be found on Michael's site:  

Research shows that non-verbal signals carry five times as much impact as the verbal channel.

Within organisations, having clear outcomes and shared goals is vital to ensure everyone is moving in the same direction, If you want to take others on the journey with you.

In group communications, we are conditioned to believe that the words we speak and hear are the crucial parts of the interaction, yet it is the non-verbal elements of group communications where the real dynamics are happening. 

As George Bernard Shaw said

"The greatest problem with communication is the illusion that it has been accomplished. Just because a message has been sent, it doesn't mean that it has been received. The output measure for the communications process should be shared understanding among employees.

When projects run into problems, it is usually because of people-related issues, not technical difficulties. Its not just about what you say, its how you say it that counts. If what you are saying is not in sync with your non-verbal signals and behaviours then you are probably sending out mixed messages, which may cause confusion and mistrust.

  • Non-verbal intelligence is the ability to recognise, label, and predict and (respond) to patterns of communication.
  • Learn what to look out for and how to deal with resistance to change. 
  • Discover unconscious patterning that governs communication and behaviours. Where you look, your body posture, your tone of voice and how you breathe. 
  • Now ... lets talk about how to become a more credible and approachable communicator ...Coaching & Mentoring
"You will find no better way to lead people than how you carry yourself.” 
Group Dynamics & Advanced Non-Verbal Communication Licensed Practitioner 2002111 (N) In-house  Coaching and Mentoring 

"Denise’s observational skills are outstanding. She is adept at discerning when a team is dysfunctional and what style of leadership is required to being the team together; she can identify the roles that each team member plays and if the team is missing key functions, how to foster the required roles. In addition, Denise is sensitive to the irritations that can occur between team members and how to handle them appropriately. She can create team cultures that respect individual working styles whilst being bottom-line oriented, she is skilled in, and committed to, bringing out the best in people.” Michael Grinder





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